Bold Headline (service)

Subheader (what we do / deliver / outcome)

Job to be done BUT... most valuable pain point

Other pain points…. and consiquences of not getting this job done.

Our Approach To...

Most valued outcome

7
Audience and pain points

Customer insight development

Leveraging a variety of research techniques to understand customer perception, brand sentiment, nascent trends and identifying opportunities to better meet customer’s needs.
6
Problem solving

Customer engagement audit

Auditing existing customer data to better understand sales trends, customer service and customer engagement metrics. This helps to build stronger customer engagement initiatives that improve retention and customer lifetime value.
8
Compelling content

Customer segmentation

Identifying the most valuable customers by analysing customer lifetime value and purchase frequency. Segmenting customers based on value in order to deliver personalised customer service and marketing.
9
Customer ambition

Customer ambition

Setting objectives and measurable targets for each customer segment. We outline a programme of initiatives to drive an improvement in sales and customer retention on a segment specific basis.
11
Programme launch

Programme launch

Launching customer engagement initiatives and marketing programmes that achieve the business’s objectives.

Secondary outcomes – a few sentences on secondary outcomes. 

Bad advice and things they tried that didn't work

Why they didn’t work and what they need to do differently

Our xx services

Blog Content

Personalise cross-selling and upselling initiatives to increase average order value.

This is the service name

Personalise cross-selling and upselling initiatives to increase average order value.

This is the service name

Personalise cross-selling and upselling initiatives to increase average order value.

This is the service name

Personalise cross-selling and upselling initiatives to increase average order value.

This is the service name

Personalise cross-selling and upselling initiatives to increase average order value.

This is the service name

Personalise cross-selling and upselling initiatives to increase average order value.

This is the service name

Personalise cross-selling and upselling initiatives to increase average order value.

This is the service name

Personalise cross-selling and upselling initiatives to increase average order value.

The team have worked with some of the biggest brands and ambitious startups in the world

Testimonials

Our 50 years of combined experience working with over 80 global brands means we deliver at a world class standard.

Harshad Hardikar

Managing Director - Ogilvy One

“A deep knowledge of digital enables James to consult on a holistic basis. Being detail focused and results orientated, he is also able to get involved every step of the way on projects and deliver high quality to clients.”

Madeline Penton

Co Founder & CEO - ICPlan

“Totally transformed our business. I would highly recommend to anyone, whether start-up or fully established business to 10x your marketing and sales success.”

Richard Marshall

CEO - Pall Mall Barbers

“I have worked with the team over the past few years – their strength lies in their ability to develop actionable insights, get under the skin of the customer and the competition to develop competitive advantage.”

Contact Us For A Free Content Strategy Consultation

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