PRIVACY POLICY

Updated: May 2022

At Metranomic, privacy is a priority. Understanding the Metranomic Privacy Policy will ensure we can provide you with the best service. Read through our privacy policy to understand how your personal information is handled.

This website is owned by Customer Devoted LTD (trading as Metranomic). If you would like to discuss or know more about the policy, you can contact us via hello@metranomic.com.

Marketing To Business Entities

Our marketing strategies include unsolicited marketing activity, in compliance with the Privacy and Electronic Communications Regulations, to incorporated legal entities. This may involve direct mail, email marketing, social media advertising, internet banner advertising and direct outreach to employees of those incorporated entities.

If you have any queries regarding this, please direct them to hello@metranomic.com.

Individual Marketing

Marketing material is provided to individuals who have shown interest in the services we offer, and have given consent to receive said materials, in adherence with the General Data Protection Regulation (GDPR) and Privacy and Electronic Communications Regulations.

If you have any queries regarding this, please direct them to hello@metranomic.com.

Why do we collect personal information?

Metranomic collects personal data in order to communicate with you about our services, deliver the best possible customer experience and provide you with effective customer support. No information given to us by you will be sold to third parties, and your information will never be shared unless we are required to do so as stated in this Privacy Policy.

What kind of personal information do we collect?

Metranomic gathers personal information when you interact with Metranomic. This includes  when you place an order, use our services, visit our website, respond to our marketing promotions, subscribe to our newsletter or directly interact with us via email.

Information we collect may include: Your name, email address, telephone number, billing information (including address), purchase history, content preference and website analytics data for personalised marketing. Occasionally we may request additional information from you, in order to enable us to provide our services. Metranomic may amalgamate additional information about you from other companies.

Your right to object

You have a right to object to our processing of your personal data and ask us to stop doing so. If we are processing your personal data for direct marketing purposes (which includes profiling to the extent that it is related to such direct marketing) and you object to this, we will stop processing your personal data immediately. If our processing of your personal data is in the public interest or pursuant to our legitimate interests and you object to this, we will stop processing your personal data unless we have compelling reasons which override your interests, or our use of your personal data is for the establishment, exercise or defence of legal claims.

If you have queries or concerns about the way we process your data, please direct them to hello@metranomic.com

What are cookies and how do we use them?

Cookies are files that are saved on your hard drive to keep a record of when you visit a website. Like the vast majority of websites, Metranomic use Cookies to keep track of our website traffic, personalise the website and to improve the user experience. Any personal information in Cookies is managed to the same standards of confidentiality as other personal data. You have freedom to disable the Cookies via your web browser settings, although some website functionality may not function or operate if you choose to do so.

Advertising

We make use of third-party tracking technology on our website in order to serve targeted advertising to prior visitors of our website. All tracking information is encrypted by third-parties – such as Google, Facebook, Linkedin and Twitter among others.

What information is collected from other sources?

Social Media Widgets:

Our website has interactive features that will allow you to share, like or engage with our content via social media channels, such as Facebook, Twitter, LinkedIn or Pinterest. The features may collect your IP address when you are visiting our website and a cookie may be applied to ensure the feature runs smoothly. These features are hosted by a third party provider or through our website directly. All engagement made via these features are governed by the privacy policy of the third party that provides them.

Information from Third Party Services:

Other information from third-parties (including personal information) may be obtained and combined with existing information we collect via our website. For example, If you login to our services via a third-party social media or authentication service, or provide us with information via that third party, they may provide us with access to information. Any access to information from any third party that we obtain is accessed and used in accordance with the authorisation process and policies determined by the third party. If you consent to us connecting with a third-party service, we will access and securely store your name, email, place of residence, profile URL and other personal information that the third-party has provided to us. Please check your privacy settings on the third-party single sign-in services (such as Facebook Connect or Google login) to change any information you want to share with us.

These single sign-in services authenticate your identity, allow you to control the information that you share with us (such as name and email) and are used to pre-populate signup forms on our website for an easier customer experience. Services like Fecebook Connect also enable you to post information about your use of our services directly to your social media profile page if you so desire. 

Research tools

When we are engaging in business to business marketing activity, we may make use of business databases and discovery tools to help identify and engage with prospective customers. This does not apply to individuals, but to employees of incorporated businesses. We will always give the option to remove the information of those concerned and to cease any and all communications with them.

How do we protect your personal information?

Physical, electronic, and operating procedures are put in place to protect your data at Metranomic. We recommend that you take necessary steps to protect your personal data while using the internet. When browsing and using services on the Metranomic site, we require you to use an SSL enabled browser such as Chrome or Internet Explorer. Like almost all ecommerce stores, we use industry-standard SSL encryption on our website to secure and encrypt data when transactions are being processed in order to secure to your personal and credit card information.

Metranomic take all necessary precautions to secure your data but nobody can guarantee the safety of data transmitted over the internet. It is important to keep your information safe and secure while using the internet, such as not giving log-in information to any outside parties.

If you do not agree to this Privacy Policy, please do not use this website. This privacy policy was last updated on the date shown at the top. We may change the privacy policy at any time by posting an updated version on our website, so you may wish to check it before using this website. You may only use this website for lawful purposes.

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