Your marketing budget is preciousโso why waste it on accounts that won’t deliver results? In an unpredictable market, precision is everything. Thatโs where account-based marketing (ABM) comes in. Whatโs the secret? Focus.
ABM allows you to target only the highest-value accounts, maximising resources and delivering fast resultsโoften within 90 days. In this guide, we’ll show you how an ABM strategy template can help you streamline your efforts and stay ahead of the competition.
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- An account-based marketing (ABM) strategy template: An account-based marketing (ABM) strategy template targets high-fit accounts, maximising ROI by focusing on those most likely to convert.
- Small businesses can see big wins: Small businesses can see big wins by using one-to-many ABM campaigns, which maximise impact even with limited resources.
- ABM provides a competitive edge: ABM provides a competitive edge by identifying and addressing target accountsโ needs faster than your competitors.
- With ABM, quick wins are possible: With ABM, quick wins are possibleโmany businesses see measurable results within 90 days of implementing a strategy.
- The four pillars of ABM success: The four pillars of ABM success are data-driven insights, orchestration, collaboration, and personalised content tailored to each account.
- Personalised content plays a crucial role: Personalised content plays a crucial role in ABM, guiding key decision-makers through the sales funnel with tailored messaging.
- Building an ABM tech stack: Building an ABM tech stack, including CRM and marketing automation tools, is essential for seamless omnichannel engagement.
- Crafting a clear value proposition: Crafting a clear value proposition is key to an ABM strategyโs success, with frameworks like the Value Proposition Canvas offering strategic clarity.
Key Takeaways
Importance of an Account-Based Marketing Strategy Template
Implementing an account-based marketing strategy template is a proven method to enhance business efficiency, especially in uncertain markets. Hereโs why investing in an account-based marketing strategy now can yield significant benefits:
- Higher ROI Through Precise Targeting
With an ABM strategy template, your marketing becomes laser-focused on accounts that exhibit the highest fit, intent, and engagement. This focus not only accelerates revenue generation but also ensures your resources and demand generation budget are optimally allocated. According to ITSMA’s 2023 report, 77% of companies that have adopted ABM report revenue growth, and 72% confirm ABM delivers a superior ROI compared to other marketing approaches. - Unlocking Big Wins for Small Businesses
In todayโs complex B2B environment, an account-based marketing strategy empowers small businesses to achieve impactful results without needing a large team. Many SMEs are turning to one-to-many ABM campaigns to amplify their success by concentrating on a carefully chosen subset of high-priority accounts. This strategic targeting enables small businesses to maximise outcomes with their existing resources. - Staying Ahead of the Competition
An account-based approach enhances your ability to capture demand faster than your competitors. This deeper understanding of your target accountsโ behaviours and intentions allows you to craft highly effective digital ads and messaging that resonates with your ideal clients. Notably, 71% of companies with established ABM programmes increased their ABM spending in FY2023, underscoring ABM’s role in maintaining a competitive edge. - Rapid Impact Within 90 Days
Contrary to its reputation as a slow-moving strategy, ABM can yield quick wins. By defining your ABM strategy early and launching your campaigns, you can start seeing tangible results within as little as 90 days. For businesses looking to make an immediate impact, an account-based marketing strategy template offers a streamlined path to measurable success.
Incorporating an account-based marketing strategy template can significantly elevate your businessโs efficiency, helping you to not only maintain but also enhance your market position in todayโs competitive landscape.
The Four Key Principles of Account-Based Marketing
To craft a successful account-based marketing strategy template, you must embrace the four foundational principles of ABM: data-driven insights, orchestration, collaboration, and personalisation. Each element is crucial in creating a cohesive and high-impact ABM approach that drives measurable results.
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- Data-Driven Insights
In an account-based marketing strategy, the precision of your targeting hinges on robust, data-driven insights. Account selection, segmentation, personalisation, and campaign optimisation are powered by a sophisticated blend of data sources, such as intent data vendors, predictive analytics, and marketing automation tools. This comprehensive tech stack enables the capture and analysis of behavioural data for both target accounts and personas, allowing you to fine-tune your strategy. An effective account-based marketing strategy template incorporates these tools to ensure your approach is underpinned by actionable insights. - Orchestrated Efforts Across Teams
High engagement levels in ABM require a fully orchestrated approach that aligns marketing, sales, and customer success teams. Achieving this necessitates the creation of coordinated playbooks for each stage of the buying cycle. This unified effort ensures all departments are working towards shared revenue goals, which should be reviewed and measured on a weekly, monthly, and quarterly basis. By embedding these practices into your account-based marketing strategy template, your organisation can align activities seamlessly, making it easier to track progress and refine tactics over time. - Collaboration is Key
The effectiveness of any account-based marketing strategy is amplified when there is close collaboration and open communication between teams. As your sales and customer success teams progress with target accounts, your marketing team should maintain ongoing dialogues to ensure alignment and continuity. This synchronisation, supported by a CRM integrated with ABM tools, ensures that every touchpoint in your ABM strategy builds on the last, maintaining a unified experience for each target account. Embedding collaboration in your account-based marketing strategy template ensures all activities reinforce one another. - Personalised Content Tailored to Each Account
Personalisation is the cornerstone of an effective account-based marketing strategy. By delivering tailored content that resonates with the specific needs of individual accounts (one-to-one) or clusters of accounts (one-to-few), you can guide key personas through the funnel with greater efficacy. The success of an account-based marketing strategy template lies in its ability to create relevant, compelling content that addresses the unique challenges and goals of each decision-maker involved.
- Data-Driven Insights
What Matters Most?
From our experience, a tailored ABM strategy often revolves around deeply understanding account priorities and creating hyper-targeted campaigns that speak directly to pain points. Clients often discover that focusing on fewer, high-value accounts with personalized messaging yields greater returns than broad-based efforts. Additionally, weโve observed that building cross-functional alignment is crucialโtypically involving sales, marketing, and customer success teams working cohesively to nurture key accounts through every stage of the journey. From working closely with clients, we’ve also noticed that leveraging intent data effectively can reveal where accounts are in their buying journey, enabling companies to engage at precisely the right moment.Get In Touch
Essential Components of an Account-Based Marketing (ABM) Strategy
When building a comprehensive account-based marketing strategy template, there are seven critical components to establish for success. These steps not only guide you through the process but also ensure that your account-based marketing strategy is positioned to deliver impactful results.
- Identify and Define Your Target Accounts
Every effective account-based marketing strategy template starts with a clear understanding of who youโre targeting. Begin by examining your existing customer base to pinpoint accounts with high engagement and loyalty. Identify any clients that could benefit from tailored content marketing or focused social media engagement. From there, analyse your website traffic to uncover potential new targets. Consider market conditions and identify companies that remain resilient through challenges, as they may represent strong future opportunities. - Deep Dive into Buyer Behaviour to Refine Segmentation
Next, itโs essential to delve into the specifics of each account to create precise segments. Determine how many decision-makers are involved, the challenges end-users face, and the key influencers within the buying process. Answering these questions helps refine your audience segments. Additionally, segment accounts not only by firmographics but also by where they are in the buying cycle. This layered approach ensures your ABM strategy is nuanced and accurately targeted. - Create Personalised Content Marketing Assets
Once your segments are clearly defined, itโs time to develop content assets tailored to each group. During the buying process, B2B buyers are highly engaged with various types of contentโvideos, articles, podcasts, and more. Aim for a diverse range of content formats, ensuring that each piece resonates with your segments’ specific needs and preferences. This way, your account-based marketing strategy template caters to all content consumption habits, keeping potential clients engaged at every stage. - Distribute Content Through Personalised Website Experiences
Your website should be a tailored experience for each target account. Leveraging AI-driven tools allows you to customise site interactions for these accounts, delivering content specifically designed for them as soon as they visit. From self-nurturing landing pages to adaptive content hubs, a personalised website experience is integral to your ABM strategy, as it ensures that target accounts encounter relevant content that meets their unique needs. - Implement Account-Specific Email Marketing Campaigns
Email remains one of the most effective tools in an ABM arsenal, allowing for direct, ongoing communication with target accounts. Develop unique, automated email campaigns for each account or segment to guide them down the funnel. Email service providers offer a range of capabilities to personalise and automate these campaigns, ensuring you deliver a cohesive experience that nurtures relationships over time. - Leverage Social Retargeting to Maintain Engagement
Platforms like LinkedIn and Facebook are essential for reaching your targeted accounts through social retargeting. With advanced audience insights, you can pinpoint users who have engaged with specific content, allowing you to serve them highly relevant ads. Simply input the URL of a targeted blog post into LinkedInโs ad manager to reach users who visited that page. This strategy keeps your brand top-of-mind for key accounts, drawing them back to your site with personalised content. - Utilise Social Selling to Foster Genuine Connections
Finally, social selling is a powerful tactic within an account-based marketing strategy, especially for tech-focused industries where up to 50% of revenue can be driven through these efforts. Instead of relying solely on branded page posts, encourage your team to engage directly with key accounts. Ask insightful questions, spark conversations, and build trust without pushing a hard sell. Over time, this engagement fosters stronger relationships and positions your brand as a trusted partner.
7-Step Guide to Creating an Ideal Customer Profile (ICP)
Establishing a well-defined ideal customer profile is an essential component of any account-based marketing strategy template, as it allows you to target and engage accounts with precision. Hereโs a step-by-step approach to building an ICP that aligns with your account-based marketing strategy:
- Select a Specific Market Segment
A common pitfall for many B2B companies is attempting to create a single, catch-all customer profile from CRM data. This โone-size-fits-allโ approach dilutes the effectiveness of account-based marketing. Instead, each market segment should have its own tailored ICP. Begin by exporting historical data, and then analyse revenue streams across verticals to identify which industries yield the highest returns. Use this information to isolate a few key segments, which will form the basis of your focused account-based marketing strategy template. - Segment Revenue Within the Chosen Segment by Client
Not all clients contribute equally to your revenue. By segmenting clients within your chosen market, you can apply the Pareto Principle to identify the top 20% of accounts that generate 70-80% of revenue. Start with a basic tiering system:- Tier 1: The top 10% of accounts based on revenue.
- Tier 2: The next 10% in terms of revenue.
- Tier 3: The remaining 80%.
By analysing these segments, youโll be able to discern firmographic patternsโlike company size or industryโthat define your most profitable accounts. This process is foundational to building a precise and impactful account-based marketing strategy.
- Identify Top Customers and Complete the ICP Template
With your segments defined, select up to ten key accounts from Tiers 1 and 2. Populate your ideal customer profile template with detailed information, including firmographics, buying committee structure, and insights from customer interviews. This tailored data will ensure that your account-based marketing strategy template is focused and actionable. Leverage CRM data and LinkedIn to gather this information, as well as tools like LinkedIn Sales Navigator for deeper insights. - Define and Map the Buying Committee
Identifying key members of the buying committee is critical to any account-based marketing strategy. Begin by reviewing CRM interactions and speaking with your sales team to pinpoint who was involved in past deals. Youโll want to note any champions or decision-makers and who they communicated with during the sales process. Use LinkedIn to track down members if needed. Record each memberโs role, influence, and digital presence within your ICP template. This insight is invaluable for crafting targeted, personalised content that resonates with each memberโs unique needs. - Analyse the Buying Process in Detail
To refine your account-based marketing strategy template, it’s essential to understand the buying process from the perspective of each committee member. Start by interviewing your sales team to gather information on:- The goals and objections of each committee member.
- The points of resistance encountered and how they were overcome.
- The timing and rationale behind each memberโs engagement with your product. Additionally, reviewing sales call records and email exchanges can provide nuanced insights into these interactions, helping you refine your messaging and create a buyer enablement programme that directly addresses common concerns.
- Examine Communications and Customer Interactions
To ensure your account-based marketing strategy template is informed by real customer experiences, review past interactions in detail. Beyond sales team interviews, dive into recorded sales calls and emails. By doing so, youโll uncover recurring themes, objections, and points of interest. This data enables you to craft a tailored messaging framework that resonates with your target accounts, addressing their specific needs and pain points. - Conduct In-Depth Customer Interviews
Many companies overlook this final step, yet itโs one of the most important. To build a truly effective account-based marketing strategy, gather insights directly from your top customers. These interviews provide first-hand accounts of what matters most to them, allowing you to align your ICP and go-to-market strategy with actual customer experiences rather than assumptions. This level of granularity ensures that your account-based marketing strategy template is based on reality, not theory.
Crafting a Compelling Value Proposition
A strong value proposition is essential to any account-based marketing strategy template, as it defines the unique value your business delivers to target accounts. Here are three effective approaches to developing a value proposition that aligns with your account-based marketing strategy.
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- Utilise the Value Proposition Canvas
Peter Thomsonโs value proposition canvas is a structured approach that bridges business strategy and brand strategy. By mapping out various components of your offering, this method helps teams achieve what Thomson terms โminimum viable clarityโโa succinct and compelling value statement. The canvas is divided into seven key areas, each encouraging you to explore your productโs benefits from the customerโs perspective.
As you move through each section, consider how your product enhances the customer experience. For instance, in what ways do your features alleviate their pain points or add tangible value? Going deeper, Thomsonโs model encourages you to analyse customer drivers, such as emotional desires, rational needs, and potential fears. By doing so, you uncover nuanced insights into what truly motivates your target accounts. This process is invaluable in refining your account-based marketing strategy template, ensuring your value proposition resonates with your ideal customer profile. - Apply Harvard Business Schoolโs Key Questions
The Institute for Strategy & Competitiveness at Harvard Business School outlines a simplified method for crafting a value proposition, centred around three core questions. This approach posits the value proposition as the bridge between your operations and customer needs. Start by answering the following questions in a collaborative workshop setting:- Who are your target customers?
- What specific needs do you aim to fulfil?
- What price offers an acceptable balance of value for customers and profitability for you?
- These questions create a strategic framework that positions your product in relation to market demand. As you work through this process, consider which of these questions forms the โprimary legโ of your value proposition. For example, is your value driven by cost savings, superior quality, or market differentiation? This reflection aids in shaping an account-based marketing strategy that resonates with your audience, particularly when targeting niches where you fulfil an unmet need.
- Use the Steve Blank Formula for Clarity and Precision
Steve Blank, a pioneer in startup methodology, emphasises the importance of focusing on benefits rather than features when developing a value proposition. According to Blank, many companies struggle to translate their detailed insights into a concise, impactful statement. Instead of delving into granular features, concentrate on how your product specifically enhances the customerโs success or addresses their pain points.
- Utilise the Value Proposition Canvas
Our Tactical Recommendations
From our experience, clients often find that using personalized landing pages tailored to specific accounts can significantly boost conversion rates. These pages typically need to feature case studies or testimonials from similar industries to create immediate relevance. Another powerful tactic weโve seen succeed is the orchestration of highly-targeted LinkedIn campaigns, focusing ad spend on key stakeholders at target accounts. Clients often realize that integrating LinkedInโs ad tools with CRM systems streamlines the tracking and nurturing of these high-value leads. Lastly, clients typically benefit from deploying dynamic content on websites that adapts in real-time based on account dataโthis allows for a highly personalized user experience that resonates more deeply and drives faster action. Each of these tactics enables companies to capitalize on intent data and ABM personalisation, leading to meaningful engagement and measurable ROI.Get In Touch
Building an Effective ABM Tech Stack
To launch a successful account-based marketing strategy, you need a robust, interconnected ABM tech stack that supports omnichannel engagement. Here are the essential components to consider when constructing your tech stack to ensure your account-based marketing strategy thrives:
Omnichannel ABM Tech Stack Fundamentals
- Customer Relationship Management (CRM) Platform
Examples: Salesforce, HubSpot
A CRM system forms the foundation of any effective account-based marketing strategy template. It gathers crucial data about customer engagement and tracks all interactions across various channels. Without this tool, it becomes nearly impossible to fully understand and map out the customer journey. A robust CRM facilitates data-driven decision-making, enabling you to cultivate strong relationships and fine-tune your ABM strategy for optimal outcomes.
- Visitor Intelligence Software
Examples: Clearbit, Dun & Bradstreet, KickFire
Visitor intelligence tools are essential for gaining deep insights into how target accounts are interacting with your site. Solutions like Clearbit and KickFire provide valuable data on who is visiting your website, what pages they are viewing, and their engagement levels. This information is vital for honing your targeting efforts, allowing you to focus on the accounts that are most likely to convert, thus boosting the ROI of your account-based marketing strategy.
- Intent Data Providers
Examples: Bombora, ZoomInfo, 6Sense
Intent data gives you the ability to tailor your messaging to accounts that are actively seeking solutions. By tracking what content potential customers are consuming and the search terms they are using, intent data providers allow you to focus your resources on accounts showing strong buying signals. This insight is a critical component of a sophisticated account-based marketing strategy template, helping you anticipate customer needs and personalise outreach efforts.
- Marketing Automation Tools
Examples: Marketo, Pardot, Oracle Eloqua
Marketing automation is a key driver of efficiency in any account-based marketing strategy. These tools streamline essential tasks, such as managing email campaigns, overseeing campaign performance, and analysing data. They enable consistent and personalised engagement with accounts throughout the customer lifecycle. Make sure your marketing automation solution is seamlessly integrated with your CRM to deliver cohesive, data-led campaigns that nurture your target accounts.
- Programmatic Ad Platforms
Examples: Terminus, Demandbase, 6Sense
To target key accounts accurately and distribute content effectively, a programmatic ad platform is essential. These platforms allow for the execution of one-to-one or one-to-few advertising strategies, ensuring your content reaches the most valuable accounts across various digital channels. Integrating programmatic ads into your account-based marketing strategy template helps enhance account engagement and visibility, driving meaningful results within priority segments.
Key Considerations for Selecting ABM Tools
- Integration Capabilities
Seamless integration with your existing tech stack is crucial. As you refine your ABM tech stack, select tools that prevent data silos by offering robust integration capabilities. The ability to synchronise data across platforms allows for richer insights and a more cohesive account-based marketing strategy, empowering you to make data-driven adjustments. - Metrics That Drive Business Impact
Your tools should offer actionable metrics that go beyond basic data points. Itโs vital to measure outcomes that correlate directly with business impact, such as engagement rates and revenue contribution. Tools in your account-based marketing strategy template should provide metrics that clearly indicate how well youโre progressing towards your revenue goals. - B2B-Specific Features
B2B marketing presents unique challenges, requiring tools that cater specifically to its complexities. When choosing tools for your tech stack, focus on those designed with B2B use cases in mind. These tools will better align with the multi-stakeholder, longer sales cycles inherent to B2B, supporting a more sophisticated account-based marketing strategy template. - Data Sharing and Connectivity
Efficient data sharing across platforms is essential for deriving insights that inform your ABM strategy. Choose tools that facilitate seamless data connectivity, enabling you to track results across the sales funnel and make informed adjustments. This connectivity is fundamental to achieving a holistic view of your account-based marketing strategy, allowing you to fine-tune campaigns based on real-time insights.